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Refund Policy

Last updated: 23 October 2026

1. Mac App Store purchases

Refunds for purchases made in the Mac App Store go through Apple. Apple takes the payment and handles refunds under its own terms. Request one at reportaproblem.apple.com. We cannot refund Apple purchases.

2. 14-day money-back guarantee

Sections 2 to 4 cover purchases made any other way, for example in the direct-download version. Those payments are processed by Paddle.com Market Limited, our Merchant of Record, and Paddle's buyer terms apply.

If you bought Pro yearly or Pro Lifetime this way, you can have your money back within 14 days of the date of purchase. No questions asked.

To ask for a refund, email support@hushcall.app from the purchase email address. You can also use Paddle's order lookup at paddle.net.

After a refund, your licence is deactivated.

3. Free trial

Pro yearly starts with a 7-day free trial. For a Paddle purchase, cancel any time before the trial ends with the subscription management link in your receipt email, and nothing is charged.

4. Renewals

Pro yearly renews each year until you cancel. Cancel before the renewal date to avoid the next charge. If a renewal charge on a Paddle purchase catches you out, ask us within 14 days of that charge and we will refund it.

52. Your statutory rights

This policy does not affect any rights you have as a consumer under the law where you live.

63. Cloud Pro

Cloud Pro is described in the Terms of Use.

74. Questions

Email support@hushcall.app. See also the Terms of Use, and the Privacy Policy.